I have spent almost an entire hour this morning on the phone with AT&T wireless. That 50 minute phone call was bad enough, but the worst part was the customer service rep barely spoke English and would get upset with me each time I couldn't understand what he was saying in his very thick accent!
Anyways, on with the problem. I have an app on my iPhone that allows me to set up automatic payments to them. Well I had a payment set to go out yesterday since I got paid. It paid the bill in full for January. Well this mining I got a text from my bank stating AT&T had taken out $181!! I was really confused about that amount because my bill is always $147. I called them as I was driving to work and found out they signed me up for automatic bill payment and averaged my bills to $181. Grr! They refused to refund me my money, but cancelled the automatic bill payment. At least I won't have to pay the bill in march! Oh, how I miss Verizon!
I hate AT&T also! such a pain
ReplyDeleteI pay ATT from my bank, but sadly they're all the same... I don't think verizon is any better..
ReplyDeleteAT&T sucks. Verizon is bad, but AT&T is just painfully bad. Every time I call, I have to plan to sit and sort through the issues for at least 1.5hrs. And over half the time, I just have to hang up and try again. Frustrating.
ReplyDeleteI had Verizon for almost 10 years and never had a problem with them. I just really had to have an iPhone when they came out. I really want to switch to Verizon when my contract ends
ReplyDeleteOh, that's a pain! We have Verizon right now and their customer service is OK but the connection is not as good. We used to have T-Mobile, and we only had 1 dropped call in 3 years. But with Verizon we average, probably, 2 a week. I miss my T-Mobile :( But my Hubby's work pays half of our bill right now, so i can't say No to that!
ReplyDeleteYou have been tagged!!! Come visit me.
ReplyDelete